Remote Global Study Abroad Enrollment Advisor

CIEE; Oregon; Hybrid; USD 55,000 - 85,000; Full time

Job summary

CIEE is seeking a Study Abroad Advisor based in the United States with a focus on meeting enrollment targets for college study abroad programs. You will manage applicant conversions, review admissions, and provide guidance on visa and pre-departure steps.

The role requires strong customer service, intercultural competency, and collaboration with campus partners. Remote work is supported within the U.S.; occasional travel may be required.

Qualifications

• Bachelor's degree or international equivalent.
• 2-3 years of work experience in a sales and/or customer service-oriented field is preferred.
• Strong service mindset and ability to resolve issues over phone and email.

Responsibilities

• Meet or exceed enrollment targets by converting applicants to paid participants.
• Review applications for admission and decisions for a specific program region.
• Advise on visa and immigration processes and liaise with consulates and visa broker.
• Maintain enrollment database and manage documents.
• Collaborate with Admissions, Study Marketing, and Global Operations on regional efforts.

Skills

Customer service

Sales experience

Communication skills

Education

Bachelor's degree or international equivalent

Tools

Microsoft Office

Salesforce CRM

Job description

CIEE is seeking a Study Abroad Advisor based in the United States with a focus on meeting enrollment targets for college study abroad programs. You will manage applicant conversions, review admissions, and provide guidance on visa and pre-departure steps.

The role requires strong customer service, intercultural competency, and collaboration with campus partners. Remote work is supported within the U.S.; occasional travel may be required.