Remote Study Abroad Enrollment Coordinator

Ciee Inc; Washington; Remote; USD 55,000 - 66,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Gym reimbursement program

Employee assistance program

Disability coverage

Job summary

CIEE is seeking a Student Enrollment Coordinator for High School Study Abroad. This remote role within Washington state focuses on growing enrollment, managing the applicant journey, and building trust with students and families to place them in study abroad programs.

Higher education coordination and international exposure are a plus. You will engage leads via calls, texts, and emails, conduct webinars, and occasionally travel domestically to high schools and events.

Qualifications

• Bachelor's degree or international equivalent.
• Two years of customer service or sales experience.
• Ability to navigate challenging conversations.
• International travel or study abroad experience is a plus.
• Experience working with diverse high school students is a plus.
• Excellent verbal and written communication, with the ability to understand and tailor your communication to different audiences.
• Strong organisational skills and attention to detail.

Responsibilities

• Convey study abroad value to U.S. high school students and guardians.
• Follow structured sales outreach via phone, text, and email.
• Handle high daily call volume (20–60 calls/day).
• Coach participants and families through scholarship and application.
• Help families overcome barriers to studying abroad.
• Provide timely customer service through application, acceptance, and pre-departure.
• Host virtual webinars for students and parents.
• Present in person at high schools and fairs; some domestic travel.
• Review applications and convert them to paid participants.
• Ensure financial accounts are accurate and paid in full.
• Use Salesforce reports to manage applicant pipeline.
• Maintain records of communications in Salesforce.
• Provide on-program participant support year-round.
• Participate in ongoing sales training and development.
• Some evening hours to reach students and guardians.
• Provide emergency support during 1–2 travel weekends per year.
• Opportunity for international travel to chaperone groups annually.
• Other duties as assigned.

Skills

Customer service

Sales experience

Education

Bachelor's degree or international equivalent

Job description

CIEE is seeking a Student Enrollment Coordinator for High School Study Abroad. This remote role within Washington state focuses on growing enrollment, managing the applicant journey, and building trust with students and families to place them in study abroad programs.

Higher education coordination and international exposure are a plus. You will engage leads via calls, texts, and emails, conduct webinars, and occasionally travel domestically to high schools and events.