Remote Study Abroad Enrollment Specialist

Council on International Educational Exchange; Washington; Remote; USD 55,000 - 66,000; Full time

Job summary

Council on International Educational Exchange (CIEE) is seeking a Student Enrollment Coordinator for High School Study Abroad. The role focuses on growing student enrollment through proactive outreach and end-to-end applicant guidance from inquiry to participation.

You’ll coordinate outreach to families, host webinars, travel for in-person events, and use Salesforce CRM to manage the pipeline. Washington-based remote location with occasional domestic travel and some evening hours.

Qualifications

• Bachelor's degree or international equivalent.
• Two years of customer service or sales experience.
• Ability to navigate challenging conversations.
• International travel or study abroad experience is a plus.
• Experience working with diverse high school students is a plus.
• Excellent verbal and written communication; adaptable to audiences.
• Strong organizational skills and attention to detail.

Responsibilities

• Convey the value and outcomes of study abroad to high school students and guardians.
• Follow a structured sales outreach process via phone, text, and email.
• Manage a high daily call volume (20–60 calls per day) during peak times.
• Guide families through the scholarship and application process and overcome barriers.
• Provide professional customer service throughout the application process and pre-departure readiness.
• Host virtual webinars for students and parents, including some evening sessions.
• Present to students and parents in person at schools and fairs (domestic travel).
• Review applications, accept applicants, and convert them to paid participants.

Education

Bachelor's degree or international equivalent

Tools

Salesforce CRM

Job description

Council on International Educational Exchange (CIEE) is seeking a Student Enrollment Coordinator for High School Study Abroad. The role focuses on growing student enrollment through proactive outreach and end-to-end applicant guidance from inquiry to participation.

You’ll coordinate outreach to families, host webinars, travel for in-person events, and use Salesforce CRM to manage the pipeline. Washington-based remote location with occasional domestic travel and some evening hours.