Remote High School Study Abroad Enrollment Specialist

CIEE; Washington; Remote; USD 55,000 - 66,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Gym reimbursement program

Employee Assistance Program

Disability coverage

Study Abroad discounts

403(b) Retirement Plan with employer…

Job summary

CIEE is seeking a remote-based Student Enrollment Coordinator for High School Study Abroad in Washington. You will manage the full applicant journey, from initial inquiry to participation, focusing on building trust with students and families and driving enrollment across programs like High School Summer Abroad and Semester Abroad.

You will conduct outreach via calls, texts, and emails, host webinars, and occasionally travel domestically for outreach events.

Qualifications

• Bachelor's degree or international equivalent.
• Minimum of two years of customer service or sales experience.
• Ability to navigate challenging conversations.
• International travel or study abroad experience is a plus.
• Additional language skills beyond English are a plus.
• Excellent verbal and written communication, with the ability to tailor messages to different audiences.
• Strong organisational skills and attention to detail.

Responsibilities

• Grow student enrollment in CIEE’s study abroad programs for high school students and recent graduates.
• Own the applicant journey from initial interest to confirmed participation and guide students and families.
• Use Salesforce to manage the applicant pipeline and maintain accurate records of communications.
• Host virtual webinars and present to students and parents, including some evening hours.
• Review applications, accept applicants, and convert them to paid participants.
• Provide on-program participant support and ensure accounts are paid in full.

Skills

Customer service/sales experience

Verbal and written communication

Organizational skills

Navigate challenging conversations

Education

Bachelor's degree or international equivalent

Job description

CIEE is seeking a remote-based Student Enrollment Coordinator for High School Study Abroad in Washington. You will manage the full applicant journey, from initial inquiry to participation, focusing on building trust with students and families and driving enrollment across programs like High School Summer Abroad and Semester Abroad.

You will conduct outreach via calls, texts, and emails, host webinars, and occasionally travel domestically for outreach events.