Remote Global Partner Delivery Leader

Cornerstone OnDemand

Nashville (TN)

Remote

USD 180,000 - 270,000

Full time

6 days ago

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Job summary

Cornerstone OnDemand is seeking a Director of Global Partner Delivery to build and lead a formal global program enabling our Professional Services organization to scale through a high-performing ecosystem of delivery partners. The Director will own end-to-end operating model, governance, and performance mechanisms to ensure consistent customer outcomes.

You will collaborate with Services, Alliances, Sales, Customer Success, Product, Finance, Legal, and regional teams, measuring success by

Qualifications

10+ years in professional services or enterprise software delivery.
At least 5 years leading service delivery programs.
Experience governing systems integrators or external delivery providers.
Strong understanding of project governance and risk management.
Ability to translate strategy into operating processes and metrics.
Bachelor’s degree or equivalent; advanced degree preferred.

Responsibilities

Design and implement the global service delivery partner operating model.
Define partner segments and delivery models by capability and geography.
Establish partner selection, onboarding, certification, and tiering.
Develop scalable lifecycle for partners from qualification to delivery readiness.
Create governance across Services, Alliances, Sales, and Customer Success.
Build capacity-planning to match demand with partner capability.