Remote Director, Global Partner Delivery & Programs

Cornerstone OnDemand

Honolulu (HI)

Remote

USD 180,000 - 260,000

Full time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Cornerstone OnDemand seeks a Director of Global Partner Delivery to build and lead a formal global program enabling Professional Services to scale via a high-performing partner ecosystem. The role owns operating model, standards, governance, and performance mechanisms to deliver consistent customer outcomes through partners.

The Director will collaborate with Services leadership, Alliances, Sales, Customer Success, Product, Finance, Legal, and regional teams to drive partner-delivered value and

Qualifications

10+ years in professional services, enterprise software, or partner delivery.
5+ years leading service delivery programs or global transformations.
Experience governing systems integrators, consulting firms, or outsourced delivery providers.

Responsibilities

Build the global service delivery partner operating model and governance.
Define partner segments, onboarding, certification, and tiering.
Establish performance measures, scorecards, and escalation protocols.
Scale partner-led delivery while ensuring customer experience and outcomes.
Lead cross-functional alignment with Sales, Product, Finance, Legal, and regional teams.
First-year priorities: define model, segmentation, governance, and a multi-year capacity plan.

Skills

Leadership

Partner programs

Delivery governance

Strategic planning

Stakeholder mgmt

Education

Bachelor's degree

MBA preferred

Job description

The Director will collaborate with Services leadership, Alliances, Sales, Customer Success, Product, Finance, Legal, and regional teams to drive partner-delivered value and

Get your free, confidential resume review.

or drag and drop your file here.