Remote Director: Global Partner Delivery & Scale

Cornerstone OnDemand

Baltimore (MD)

Hybrid

USD 180,000 - 270,000

Full time

6 days ago

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Job summary

Cornerstone OnDemand is seeking a Director of Global Partner Delivery to build and lead a formal global program for enabling a scalable ecosystem of delivery partners. The role carries end-to-end accountability for operating models, standards, governance, and performance mechanisms to ensure customer outcomes through partners.

The Director will define partner selection, enablement, and measurement, and will work with Services, Alliances, Sales, Customer Success, Product, Finance, and Legal to

Qualifications

10+ years in professional services, enterprise software implementation, or related field.
5+ years in leadership managing service delivery programs or partner ecosystems.
Proven success building or transforming a partner-delivery program.

Responsibilities

Build the global service delivery partner operating model including governance and engagement processes.
Define partner segments, delivery models, and on-boarding/certification criteria.
Establish partner performance measures, scorecards, and governance reviews.
Scale partner-delivered services while protecting customer experience.
Collaborate with Sales, Customer Success, Product, Finance, and Legal to align delivery readiness.

Skills

Partner delivery leadership

Program governance

Operating model design

Cross-functional collaboration

Strategic planning

Education

Bachelor’s degree or equivalent

Job description

The Director will define partner selection, enablement, and measurement, and will work with Services, Alliances, Sales, Customer Success, Product, Finance, and Legal to

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