Remote: Global Partner Delivery Director

Cornerstone OnDemand; Portland (ME); Remote; USD 180.000 - 240.000; Vollzeit

Zusammenfassung

Cornerstone OnDemand is seeking a Director of Global Partner Delivery to architect and scale a formal program for the Professional Services organization. This builder role establishes operating models, governance, and standards to deliver consistent customer outcomes through an ecosystem of delivery partners.

You will work with Services, Alliances, Sales, Customer Success, Product, Finance, Legal, and regional teams to ensure partner-driven success is measured by outcomes, quality, and customer

Qualifikationen

• Senior/leadership experience in professional services or enterprise software delivery
• Proven ability to design and scale partner delivery programs
• Experience governing partner ecosystems and complex global initiatives
• Strong governance, risk, and quality management skills
• Ability to translate strategy into operating processes, metrics, and repeatable execution
• Experience creating partner scorecards and performance improvement plans

Aufgaben

• Build and lead Cornerstone’s global partner delivery program with end-to-end responsibility
• Define partner segments, models, onboarding, certification, and progression criteria
• Establish standards, playbooks, gates, and controls for delivery and quality
• Manage partner performance through scorecards, reviews, and remediation plans
• Scale partner-led delivery and transitions between Cornerstone-led and partner-led engagements
• Collaborate with Finance, Legal, Alliances, Sales, and Product to align incentives and governance
• Lead cross-functional alignment to ensure a consistent customer experience across regions

Kenntnisse

Leadership and people management

Program management

Partnership governance

Cross-functional collaboration

Strategic thinking

Communication

Stakeholder management

Change management

Ausbildung

Bachelor’s degree or equivalent professional experience

Jobbeschreibung

Cornerstone OnDemand is seeking a Director of Global Partner Delivery to architect and scale a formal program for the Professional Services organization. This builder role establishes operating models, governance, and standards to deliver consistent customer outcomes through an ecosystem of delivery partners.

You will work with Services, Alliances, Sales, Customer Success, Product, Finance, Legal, and regional teams to ensure partner-driven success is measured by outcomes, quality, and customer