Remote Global Partner Delivery Leader

Cornerstone OnDemand; Fargo (ND); Remote; USD 180.000 - 280.000; Vollzeit

Zusammenfassung

Cornerstone OnDemand is seeking a Director of Global Partner Delivery to architect and lead a scalable, end-to-end partner ecosystem that delivers consistent customer outcomes. You will establish operating models, governance, and programs for partner selection, enablement, and ongoing improvement across the delivery lifecycle.

The role collaborates with Services, Alliances, Sales, Customer Success, Product, Finance and Legal to align capacity, economics, and customer experience, with a focus on

Qualifikationen

• 10+ years of experience in professional services, enterprise software implementation, or related field.
• Proven leadership of large, global delivery programs.
• Experience governing systems integrators or outsourced delivery providers in a SaaS environment.
• Strong understanding of project governance, risk management, and customer-success alignment.
• Bachelor’s degree or equivalent; advanced degree preferred.

Aufgaben

• Build and lead Cornerstone’s global service delivery partner operating model.
• Define partner segments, onboarding, certification, and tiering.
• Establish performance governance including scorecards and quarterly reviews.
• Scale partner-led delivery and ensure customer outcomes and experience.
• Partner with cross-functional teams to align on capacity, pricing, and risk.
• Deliver a multi-year roadmap for partner-delivered capacity and economics.

Kenntnisse

Leadership

Partner delivery

Global program management

SaaS

Stakeholder management

Strategic planning

Ausbildung

Bachelor’s degree or equivalent professional experience

Advanced degree preferred

Jobbeschreibung

Cornerstone OnDemand is seeking a Director of Global Partner Delivery to architect and lead a scalable, end-to-end partner ecosystem that delivers consistent customer outcomes. You will establish operating models, governance, and programs for partner selection, enablement, and ongoing improvement across the delivery lifecycle.

The role collaborates with Services, Alliances, Sales, Customer Success, Product, Finance and Legal to align capacity, economics, and customer experience, with a focus on