Global Partner Delivery Architect
Cornerstone OnDemand
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Job summary
Cornerstone OnDemand is seeking a Director of Global Partner Delivery to build and lead a formal global program enabling our Professional Services to scale through a partner ecosystem.
You will own operating model, governance, partner selection, enablement, and performance; collaborate with Services, Alliances, Sales, Customer Success, Product, Finance, Legal and regional teams to deliver partner-driven outcomes.
Qualifications
- 10+ years in professional services, enterprise software implementation, or partner delivery.
- Experience leading global partner delivery programs and ecosystems.
- Strong knowledge of operating models, governance, and performance metrics.
- Ability to translate strategy into repeatable delivery processes and controls.
- Experience with SOWs, rate structures, delivery margins, and partner economics.
Responsibilities
- Design and implement Cornerstone’s global service delivery partner operating model and governance.
- Define partner segments, delivery models, onboarding, certification, and tiering.
- Develop scalable partner lifecycle from qualification to delivery readiness.
- Establish partner performance metrics, scorecards, and escalation processes.
- Lead cross-functional alignment with Alliances, Sales, CS, Product, Finance and Legal.
- Drive capacity planning and demand forecasting for partner-delivered services.
Skills
Education
Job description
Cornerstone OnDemand is seeking a Director of Global Partner Delivery to build and lead a formal global program enabling our Professional Services to scale through a partner ecosystem.
You will own operating model, governance, partner selection, enablement, and performance; collaborate with Services, Alliances, Sales, Customer Success, Product, Finance, Legal and regional teams to deliver partner-driven outcomes.
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