Remote Global Partner Delivery Director

Cornerstone OnDemand; Boise (ID); Presencial; USD 180.000 - 240.000; Jornada completa

Descripción de la vacante

Cornerstone OnDemand in Boise, Idaho, seeks a Director of Global Partner Delivery to design and lead a formal partner ecosystem that scales our Professional Services. The role has end-to-end accountability for operating model, governance, and performance management for delivery through partners.

You will build partner segments, create playbooks, and establish scorecards while collaborating with Services, Alliances, Sales, Customer Success, Product, Finance, Legal, and regional teams.

Formación

• 10+ years in professional services or enterprise software delivery.
• 5+ years leading service delivery programs and partner ecosystems.
• Experience governing systems integrators or outsourced delivery providers.
• Strong understanding of project governance, risk and quality management.

Responsabilidades

• Design and implement a global service delivery partner operating model.
• Define partner segments, onboarding, certification, and tiering.
• Establish partner performance scorecards and governance rhythm.
• Lead cross-functional collaboration across Services, Alliances, Sales, and Product.
• Scale partner-led delivery while preserving customer outcomes and risk controls.
• Create repeatable service packages and capacity-planning processes.

Conocimientos

Partner delivery leadership

Program governance

Cross-functional leadership

Enterprise SaaS

Educación

Bachelor’s degree or equivalent

Advanced degree preferred

Descripción del empleo

Cornerstone OnDemand in Boise, Idaho, seeks a Director of Global Partner Delivery to design and lead a formal partner ecosystem that scales our Professional Services. The role has end-to-end accountability for operating model, governance, and performance management for delivery through partners.

You will build partner segments, create playbooks, and establish scorecards while collaborating with Services, Alliances, Sales, Customer Success, Product, Finance, Legal, and regional teams.