Remote Galician-speaking Customer Support Rep

CNX; United States; Remote; USD 20,000 - 25,000; Full time

Job summary

CNX is seeking a Customer Service Representative (Galician-speaking) for remote work. You will assist customers, troubleshoot basic tech issues, and guide users through steps to maximize device usage.

Requirements include Galician proficiency, Spanish and English basics, high school diploma, and the ability to work 39 hours/week with flexibility for shifts. Full training and career development are provided.

Qualifications

• Galician language required, native or bilingual level.
• Spanish proficiency and English at B1/B2 level.
• High school diploma or equivalent.

Responsibilities

• Assist customers through assigned channels.
• Identify needs, troubleshoot basic issues, provide step-by-step guidance.
• Explain technical information clearly and professionally.
• Manage interactions using internal systems and procedures.
• Handle concerns with empathy and resolve issues.
• Maintain records and meet quality and productivity targets.

Skills

Galician speaking

Spanish language

English (B1/B2)

Customer service

Troubleshooting

Communication

Problem solving

Typing skills

Education

High school diploma

Tools

CRM systems

Computer basics

Job description

CNX is seeking a Customer Service Representative (Galician-speaking) for remote work. You will assist customers, troubleshoot basic tech issues, and guide users through steps to maximize device usage.

Requirements include Galician proficiency, Spanish and English basics, high school diploma, and the ability to work 39 hours/week with flexibility for shifts. Full training and career development are provided.