Remote Funding Specialist - Accessibility Equipment

Dynavox Group; United States; Remote; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health coverage plans

Paid time off

Sick leave

401k match

Job summary

Tobii Dynavox is seeking a Funding Consultant for remote work across the United States. The role coordinates intake, submission, and follow-up of funding for products, repairs, and rentals, interfacing with SLPs, insurers, and government agencies.

You will review documents for eligibility, manage orders in the system, and advocate for clients to resolve funding and co-payment issues while maintaining strong communication with stakeholders.

Qualifications

• Bachelor degree or 2–4 years related experience in health insurance field preferred.
• Experience in health insurance field preferred.
• Strong oral and written communication; interpersonal and teamwork skills.
• Customer service orientation.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Maintain communication with SLPs on funding cases and instruct SLPs on document preparation and funding policies and regulations
• Work with insurance providers, government agencies, and educational institutions to place new product, repair or rental orders
• Track funding authorization cases ensuring requests are resolved to completion in a timely manner
• Enter and complete orders in the order management system database
• Serve as a client advocate by communicating with clients and family members on funding requests and co-payment requirements
• Resolve third party denials and provide consultation to finalize difficult funding cases
• Alert supervisor of potential third-party payer challenges
• Perform various other duties as assigned

Skills

Oral & written communication

Interpersonal & collaboration

Customer service orientation

Multitasking

Education

Bachelor’s degree or equivalent experience

Tools

MS Word

Outlook

Internet navigation

Job description

Tobii Dynavox is seeking a Funding Consultant for remote work across the United States. The role coordinates intake, submission, and follow-up of funding for products, repairs, and rentals, interfacing with SLPs, insurers, and government agencies.

You will review documents for eligibility, manage orders in the system, and advocate for clients to resolve funding and co-payment issues while maintaining strong communication with stakeholders.