Remote-Friendly BDR Leader - AI-Powered SaaS Growth

WeHireYou; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Stock options

Healthcare coverage

401K

Vacation policy

Job summary

Kustomer is seeking a Business Development Manager to lead and scale a team of outbound BDRs within our Marketing organization. You will coach, refine playbooks, and align with Marketing and Sales to build a robust pipeline that fuels our GTM motion.

In this hands-on leadership role, you will implement AI-forward prospecting workflows, manage CRM hygiene, and drive quarterly pipeline attainment while maintaining a positive, growth-focused team culture.

Qualifications

• 2+ years in a first-line leadership role in Business Development
• Proven track record building enterprise or mid-market SaaS pipelines
• Deep fluency in outbound motion: sequences, ABM, personalization at scale
• Strong CRM and sales-engagement tool proficiency and AI tooling
• Excellent coaching and communication skills

Responsibilities

• Lead, coach, and grow a team of outbound BDRs; hiring, ramping, and developing talent to hit pipelines
• Build and refine outbound playbooks, cadences, and messaging
• Collaborate with Marketing and Sales on ICP and lead handoff
• Drive performance through weekly 1:1s and pipeline reviews
• Own CRM hygiene, reporting, and forecasting
• Run monthly business reviews on pipeline attainment and ROI
• Join live calls to coach in real time

Skills

Leadership

Outbound sales

CRM proficiency

Coaching

Cross-functional collaboration

Tools

Salesforce

Sales engagement tools

Outreach

Salesloft

Job description

Kustomer is seeking a Business Development Manager to lead and scale a team of outbound BDRs within our Marketing organization. You will coach, refine playbooks, and align with Marketing and Sales to build a robust pipeline that fuels our GTM motion.

In this hands-on leadership role, you will implement AI-forward prospecting workflows, manage CRM hygiene, and drive quarterly pipeline attainment while maintaining a positive, growth-focused team culture.