Remote Flooring Installation Tech & Field Specialist

Shaw Industries Ltd; Georgia; Remote; USD 45,000 - 65,000; Full time

Job summary

Shaw Industries Ltd in the United States seeks a Technical Support Representative for both commercial and residential flooring. This remote position requires 60–80% travel to job sites, and you will leverage hands-on installation experience plus strong communication to support customers, installers, and sales representatives.

You will inspect field situations, prepare inspection reports, assist R&D with product input, and help train customers and staff on installation methods.

Qualifications

• Minimum 5 years of commercial flooring installation experience.
• Strong communication, presentation, and training skills.
• Ability to travel by car and air unassisted.
• Ability to work in a plant environment near automated equipment.

Responsibilities

• Industry leading expertise in installation of flooring products; engage customers on product and installation requirements.
• Support sales reps with technical support on product, installation, and performance.
• Prepare inspection reports, product reviews, and other related documents promptly.
• Train customers and staff on installation methods and best practices.

Skills

Flooring installation

Technical communication

Training & mentoring

Travel readiness

Education

High School diploma or GED

Job description

Shaw Industries Ltd in the United States seeks a Technical Support Representative for both commercial and residential flooring. This remote position requires 60–80% travel to job sites, and you will leverage hands-on installation experience plus strong communication to support customers, installers, and sales representatives.

You will inspect field situations, prepare inspection reports, assist R&D with product input, and help train customers and staff on installation methods.