Remote Flooring Tech Support & Training Specialist

Shaw Industries Ltd; Oregon; Hybrid; USD 60,000 - 90,000; Full time

Job summary

Shaw Industries Ltd is seeking a CAM Technical Support Representative for both commercial and residential flooring maintenance. This remote role requires 60-80% travel to job sites, with relocation to Colorado or Texas as needed, and involves delivering training and technical support to customers and industry professionals.

Responsibilities include providing cleaning method expertise, supporting sales with projects, producing technical literature, and representing Shaw at trade shows.

Qualifications

• High school diploma or GED required.
• Excellent verbal and written communication skills.
• Ability to train, mentor, and present to diverse audiences.
• Strong organizational and time-management skills.
• Self-motivated with professional demeanor and confidentiality.

Responsibilities

• Provide technical cleaning and maintenance expertise for flooring in commercial and residential settings.
• Support sales reps with training, projects, and product performance.
• Deliver technical training to the cleaning industry and related groups.
• Create training materials and participate in trade shows as a technical resource.
• Inspect field projects and provide solutions and documentation.

Skills

Public speaking

Training

Leadership

Communication

Interpersonal skills

Problem solving

Travel readiness

Education

High School Diploma or GED

Job description

Shaw Industries Ltd is seeking a CAM Technical Support Representative for both commercial and residential flooring maintenance. This remote role requires 60-80% travel to job sites, with relocation to Colorado or Texas as needed, and involves delivering training and technical support to customers and industry professionals.

Responsibilities include providing cleaning method expertise, supporting sales with projects, producing technical literature, and representing Shaw at trade shows.