Staff Design Researcher, Platform Systems (Remote)

Coinbase, Inc.; Bismarck (ND); Remote; USD 217,000 - 228,000; Full time

Job summary

Coinbase is seeking a Staff Design Researcher to set the research vision for Platform, collaborating across Identity, Payments, and Developer Experience. You will translate ambiguous problems into clear product opportunities with hands-on design and robust research deliverables.

You will lead cross-functional research, design surveys, evaluate methods, and mentor teams. This role emphasizes scalable research practices and strong collaboration with senior leaders.

Qualifications

• 10+ years of user research and product design, including platform-scale products.
• Strategic level impact with senior stakeholders through research-driven insights.
• Expertise with design/prototyping tools and producing leadership-ready deliverables.
• Strong qualitative methods, selecting appropriate approaches for complex problems.
• Proven track record building scalable research practices and design system adoption.
• Responsible use of AI with human oversight to improve workflows and quality.

Responsibilities

• Define and own the research practice for Platform, aligning insight to product decisions.
• Own the internal CSAT program, design surveys, cadence, analysis, and reports.
• Lead generative, evaluative, and mixed-methods research across cross-functional teams.
• Drive high-quality design deliverables, including prototypes and visual storytelling.
• Partner with leaders to influence roadmaps using evidence-based research.
• Improve design consistency and contribute to scalable research frameworks.
• Coach designers and partners on research rigor and design craft.

Skills

Research leadership

Strategic influence

Figma prototyping

Qualitative methods

Cross-functional collaboration

AI integration

Tools

Figma

Job description

Coinbase is seeking a Staff Design Researcher to set the research vision for Platform, collaborating across Identity, Payments, and Developer Experience. You will translate ambiguous problems into clear product opportunities with hands-on design and robust research deliverables.

You will lead cross-functional research, design surveys, evaluate methods, and mentor teams. This role emphasizes scalable research practices and strong collaboration with senior leaders.