Remote-First Director of Client Success & Growth

ClarityPay; New York (NY); Hybrid; USD 75,000 - 125,000; Full time

Benefits offered by this job

Competitive fixed and variable compensation

Comprehensive medical, dental, and vision benefits

401k program

Opportunities to grow and lead

Job summary

A dynamic fintech company is seeking a Director of Client Success to manage and enhance client relationships in New York or Atlanta. This role involves onboarding clients, driving performance, facilitating communication between clients and internal teams, and ensuring client satisfaction through data analysis and strategic growth planning. Candidates should have over 5 years of related experience, strong communication skills, and financial acumen. The company offers competitive compensation, comprehensive benefits, and a collaborative work culture.

Qualifications

• 5+ years of experience in point-of-sale financing or partner lending.
• Exceptional communication and presentation skills.
• Strong data analysis capabilities.

Responsibilities

• Manage a portfolio of clients, ensuring their success.
• Be the main point of contact for clients and internal teams.
• Monitor and analyze performance and customer experience data.
• Develop growth plans and identify opportunities.

Skills

Data analysis

Exceptional communication

Executive presentation skills

Financial acumen

Strong PowerPoint skills

Strong Excel skills

Job description

A dynamic fintech company is seeking a Director of Client Success to manage and enhance client relationships in New York or Atlanta. This role involves onboarding clients, driving performance, facilitating communication between clients and internal teams, and ensuring client satisfaction through data analysis and strategic growth planning. Candidates should have over 5 years of related experience, strong communication skills, and financial acumen. The company offers competitive compensation, comprehensive benefits, and a collaborative work culture.