Director, Client Success & Growth

ClarityPay Program Services, LLC; New York (NY); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation package

Comprehensive benefits (medical, dental, vision)

401k program

Collaborative office culture

Job summary

ClarityPay Program Services, LLC is looking for a Director of Client Success in New York City. This role is essential for managing client portfolios, ensuring satisfaction, and driving success through data analysis and effective communication. The director will collaborate closely with various internal teams and be the main point of contact for clients, enhancing relationships and delivering exceptional outcomes.

The ideal candidate will have 5+ years of experience in point-of-sale financing and must demonstrate financial acumen, along with strong analytical and presentation skills. Join us in redefining point-of-sale financing!

Qualifications

• 5+ years in point-of-sale financing or similar lending businesses.
• Strong data analysis skills.
• Exceptional communication and executive presentation skills.

Responsibilities

• Act as the main point of contact for clients and internal teams.
• Lead client implementation work plans with Business Development.
• Monitor performance and customer experience data.
• Handle operational issues and provide client support.

Skills

Data analysis

Presentation preparation

Exceptional communication

Financial acumen

AI and technology leverage

PowerPoint, Excel, Word

Job description

ClarityPay Program Services, LLC is looking for a Director of Client Success in New York City. This role is essential for managing client portfolios, ensuring satisfaction, and driving success through data analysis and effective communication. The director will collaborate closely with various internal teams and be the main point of contact for clients, enhancing relationships and delivering exceptional outcomes.

The ideal candidate will have 5+ years of experience in point-of-sale financing and must demonstrate financial acumen, along with strong analytical and presentation skills. Join us in redefining point-of-sale financing!