Remote Financial Aid Advisor | Student Success Advocate

Post University; Tennessee; Remote; USD 38,000 - 52,000; Full time

Job summary

Post University is seeking a remote Financial Aid Advisor to guide online learners through tuition payment options and financial aid processes. This role collaborates with Admissions, Student Accounts, and other departments to ensure compliant, timely documentation and strong student service.

Ideal candidates will have an Associate’s degree or equivalent, excellent communication skills, and the ability to manage multiple tasks in a fast-paced environment while maintaining accuracy and compliance

Qualifications

• Associate’s degree or equivalent experience.
• Excellent phone, email, and face-to-face communication skills.
• Proven ability to work effectively with financial aid team to improve student experience.
• Excellent computer skills; able to use Microsoft Office products and university systems.
• Exceptional problem-solving skills and attention to detail
• Energetic and goal-oriented; multitasking in a fast-paced environment.

Responsibilities

• Advise students on tuition payment plans, financial aid options, and application procedures.
• Collaborate with internal departments (Admissions, Student Accounts, Registrar, Advising) to support student financial needs.
• Collect and verify financial aid documentation to complete student files.
• Maintain accurate records and perform timely data entry in university systems.
• Counsel students with high balances or delinquent accounts to identify additional financing solutions.

Skills

Clear communication

Strong problem-solving

Multitasking

Microsoft Office

Education

Associate’s degree or equivalent experience

Tools

Microsoft Office

University systems

Job description

Post University is seeking a remote Financial Aid Advisor to guide online learners through tuition payment options and financial aid processes. This role collaborates with Admissions, Student Accounts, and other departments to ensure compliant, timely documentation and strong student service.

Ideal candidates will have an Associate’s degree or equivalent, excellent communication skills, and the ability to manage multiple tasks in a fast-paced environment while maintaining accuracy and compliance