Remote Financial Aid Advisor for Student Success

Post University; Rhode Island; Remote; USD 41,000 - 50,000; Full time

Benefits offered by this job

Remote work option

Job summary

Post University is seeking a Financial Aid Advisor to support online learners with tuition and aid processes. This remote position guides students through payment options, collects documentation, and ensures compliance with federal and institutional policies.

The role emphasizes exceptional service, problem solving, and a commitment to student success and retention. The candidate collaborates with Admissions, Student Accounts, and other departments; files are managed with accuracy, and ongoing

Qualifications

• Excellent phone, email, and face-to-face communication skills.
• Proven ability to collaborate with multiple internal departments.
• Strong computer skills and attention to detail.

Responsibilities

• Advise students on tuition payment plans and financial aid options.
• Collaborate with Admissions, Student Accounts, Registrar, Advising.
• Collect and verify financial aid documentation for files.
• Maintain accurate records and data entry in university systems.
• Counsel students with high balances to identify financing solutions.
• Respond promptly to inquiries and support retention initiatives.

Skills

Communication skills

Customer service

Multitasking

MS Office

Education

Associate's degree or equivalent experience

Tools

MS Office

Job description

Post University is seeking a Financial Aid Advisor to support online learners with tuition and aid processes. This remote position guides students through payment options, collects documentation, and ensures compliance with federal and institutional policies.

The role emphasizes exceptional service, problem solving, and a commitment to student success and retention. The candidate collaborates with Admissions, Student Accounts, and other departments; files are managed with accuracy, and ongoing