Remote Financial Aid Advisor for Student Success

Post University; New Mexico; Teletrabalho; USD 41 000 - 50 000; Tempo integral

Resumo da oferta

Post University is seeking a remote Financial Aid Advisor to guide online learners through tuition options, aid applications, and documentation verification. This role emphasizes accuracy, customer service, and compliance with federal and institutional policies.

The position requires an Associate degree or equivalent, strong communication, and familiarity with Title IV funds. Candidates should be comfortable coordinating with Admissions, Student Accounts, and Advising to support student

Qualificações

• Associate’s degree or equivalent experience.
• Thorough understanding of Title IV funds, regulations, and eligibility requirements.
• Excellent phone, email, and face-to-face communication skills; maintains a positive attitude.
• Proven ability to work effectively with all members of the financial aid team to improve student experience.

Responsabilidades

• Advise students on tuition payment plans, financial aid options, and application procedures.
• Collaborate with internal departments (Admissions, Student Accounts, Registrar, Advising) to support student financial needs.
• In collaboration with the packaging specialist, collect and verify financial aid documentation to complete student files.
• Maintain accurate records and perform timely data entry in university systems.
• Counsel students with high balances or delinquent accounts to identify additional financing solutions.

Conhecimentos

Excellent communication

Microsoft Office

Problem-solving

Multitasking

Formação académica

Associate’s degree or equivalent experience

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Post University is seeking a remote Financial Aid Advisor to guide online learners through tuition options, aid applications, and documentation verification. This role emphasizes accuracy, customer service, and compliance with federal and institutional policies.

The position requires an Associate degree or equivalent, strong communication, and familiarity with Title IV funds. Candidates should be comfortable coordinating with Admissions, Student Accounts, and Advising to support student