Remote Field Tech – Pyxis Medical Dispensing Systems

BD; Lubbock (TX); Hybrid; USD 39,000 - 62,000; Full time

Job summary

BD is seeking a field-based technician to support Pyxis automated dispensing systems across healthcare facilities. This remote role requires daily travel within an assigned territory with occasional overnight stays.

The ideal candidate brings strong hardware/software skills and experience with medical devices. Residence near the base location is preferred, and a valid driver's license plus CompTIA A+ are required.

Qualifications

• On-call experience in a field service environment.
• Experience with computer electronics, Windows OS, and networking.
• CompTIA A+ Certification.
• Medical device or electromechanical device service/repair experience.
• Customer Support Certification.
• Valid driver's license meeting BD's auto safety standards.

Responsibilities

• Provide on-site and remote technical support for BD Pyxis automated dispensing systems
• Diagnose, service, and resolve hardware and software issues
• Implement preventive maintenance programs
• Perform installations, repairs, calibrations, and provide sales support
• Maintain accurate documentation of service activities and inventory
• Participate in ongoing training and professional development
• Manage company assets (vehicle, tools, inventory) responsibly

Skills

On-call experience

Windows OS

Networking

CompTIA A+

Medical device service

Customer support cert

Driver's license

Education

Associate Degree in Healthcare Technology

Job description

BD is seeking a field-based technician to support Pyxis automated dispensing systems across healthcare facilities. This remote role requires daily travel within an assigned territory with occasional overnight stays.

The ideal candidate brings strong hardware/software skills and experience with medical devices. Residence near the base location is preferred, and a valid driver's license plus CompTIA A+ are required.