Field Service Engineer – Medical Dispensing Devices

BD; Skokie (IL); Remoto; USD 39.000 - 62.000; Tempo pieno

Descrizione del lavoro

BD is seeking a Field Service Engineer for Pyxis Dispensing Devices to deliver field service support across a territory, including installation, maintenance, calibration, and repairs. This remote, field-based role requires travel to customer sites, within a 30-mile radius of the base, with a company vehicle provided and occasional overnight travel.

Applicants should have an associate degree or equivalent experience, CompTIA A+ and Customer Support Certification, and strong Windows OS and

Competenze

• Associate degree or 5–7 years of equivalent tech support experience.
• Must possess CompTIA A+ and Customer Support Certification.
• Experience with Windows OS, networking, and electromechanical medical devices.

Mansioni

• Provide comprehensive technical support for BD Pyxis systems, including remote troubleshooting and on-site service.
• Perform preventive maintenance, installations, repairs, calibrations, and customer training.
• Maintain inventory and secure company assets.
• Document service activities, expenses, and time distribution.
• Demonstrate troubleshooting for hardware and software; escalate when needed.
• Pursue ongoing product training and knowledge of procedures including MDR and complaint handling.

Conoscenze

Mechanical aptitude

Computer proficiency

Verbal and written communication

Time management

Formazione

Associate Degree in Healthcare Technology

CompTIA A+ Certification

Customer Support Certification

Strumenti

Windows OS

Networking

Medical device service

Descrizione del lavoro

BD is seeking a Field Service Engineer for Pyxis Dispensing Devices to deliver field service support across a territory, including installation, maintenance, calibration, and repairs. This remote, field-based role requires travel to customer sites, within a 30-mile radius of the base, with a company vehicle provided and occasional overnight travel.

Applicants should have an associate degree or equivalent experience, CompTIA A+ and Customer Support Certification, and strong Windows OS and