Remote Field Services Manager, Vehicle Intelligence Deployments

Axon; Oregon; Hybrid; USD 69,000 - 110,000; Full time

Benefits offered by this job

Competitive salary and 401k with offer

Discretionary paid time off

Paid parental leave for all

Medical, Dental, Vision plans

Fitness Programs

Emotional & Mental Wellness support

Learning & Development programs

Snacks in our offices

Job summary

Axon is seeking a Professional Services Manager to serve as the on-site operational lead for ALPR deployments across the United States. You will coordinate contractors, validate specs, troubleshoot in real time, and ensure agencies are ready from day one.

You'll collaborate with permitting, vendors, and engineering teams to align builds with power, connectivity, and performance standards, while upholding Axon's safety and craftsmanship across diverse environments.

Qualifications

• Experience in field operations or deployments in public safety, telecom, or utilities.
• Ability to travel nationwide and work remotely from the US.
• Valid U.S. driver's license.
• CJIS Level 4 certification (or ability to obtain).
• Strong ability to train end users and communicate with senior public safety leaders.
• Proficiency with field management tools (Asana, Salesforce, Slack, Zoom).
• Associate's or Bachelor's degree in a technical field.

Responsibilities

• Support ALPR deployments from pre-wire to activation, including power prep and field testing.
• Conduct hands-on site validation and troubleshooting.
• Coordinate and execute field commissioning tests with customers.
• Lead on-site during installs, ensuring safety and standards.
• Work with contractors, AHJs, and utility providers to clear barriers.
• Create network diagrams and documentation for network systems.
• Deliver deployment reports and communicate status to stakeholders.
• Train primary technical contacts and end users on installation and use.

Skills

Field operations

Contractor coordination

Technical troubleshooting

Public safety engagement

IP networking

Training customers

Documentation and reports

Travel readiness

Education

Associate's or Bachelor's degree

Tools

Asana

Salesforce

Slack

Zoom

Job description

Axon is seeking a Professional Services Manager to serve as the on-site operational lead for ALPR deployments across the United States. You will coordinate contractors, validate specs, troubleshoot in real time, and ensure agencies are ready from day one.

You'll collaborate with permitting, vendors, and engineering teams to align builds with power, connectivity, and performance standards, while upholding Axon's safety and craftsmanship across diverse environments.