Remote Field Service Technician – Install, Troubleshoot & Optimize

BlackBerry Inc.; Lilburn (GA); Remote; USD 47,000 - 75,000; Full time

Benefits offered by this job

Health, Life & Disability

401k Savings Plan

Employee Stock Acquisition Plan (ESAP)

11 paid holidays

Job summary

ABB is seeking a Service Manager-level professional to lead remote and on-site service activities across customer sites in the US. The role emphasizes field service execution, installation, maintenance, and customer relationship building, while promoting safety and quality guidelines.

The position requires an electrical/electronics trade certificate with OSHA 30, strong communication, and proficiency with MS Office.

Qualifications

• Certificate in Skilled Trades with electrical/electronics focus; OSHA 30 certification required.
• Ability to communicate effectively to varying levels within the organization.
• Proficient in Microsoft Office; project management tools helpful (MS Project/Excel).

Responsibilities

• Perform field service tasks and on-site troubleshooting.
• Prepare material lists and ensure availability of parts and equipment.
• Execute installation, commissioning, maintenance, upgrades, and retrofits at customer sites.
• Build positive customer relationships to improve satisfaction.
• Identify new sales opportunities and communicate them internally.
• Adhere to safety protocols and report unsafe practices promptly.

Skills

Electrical certificate

OSHA 30 certification

Microsoft Office

MS Project/Excel

Communication skills

Tools

MS Project

Excel

Job description

ABB is seeking a Service Manager-level professional to lead remote and on-site service activities across customer sites in the US. The role emphasizes field service execution, installation, maintenance, and customer relationship building, while promoting safety and quality guidelines.

The position requires an electrical/electronics trade certificate with OSHA 30, strong communication, and proficiency with MS Office.