Remote Field Service Technician II - Central US

Alma Lasers; San Antonio (TX); Remote; USD 120.347.000 - 131.809.000; Vollzeit

Zusammenfassung

Alma Lasers in the United States is seeking a Field Service Technician II to travel across the Central U.S. and repair Alma Lasers equipment, performing Preventative Maintenance as scheduled.

The role requires an Associates degree in electrical repair, 4+ years of field service experience, and willingness to travel 75–90%. You will read diagrams, troubleshoot with meters, and provide Level 2 support to customers.

Qualifikationen

• Associates degree in electrical or electronic repair or equivalent experience.
• 4+ years of Field Service experience.
• Experience with component level repair preferred.
• Knowledge of ISO 13485 certification preferred.

Aufgaben

• Diagnose and troubleshoot malfunctioning medical instruments or equipment.
• Repair equipment after diagnosis and test for proper functionality.
• Read diagrams and schematics to perform full board swaps as needed.
• Provide Level 2 support via phone to customers and internal teams.
• Maintain and complete repair documentation and calendar of PMs.
• Mentor peers and assist other field service personnel as needed.

Kenntnisse

Reading diagrams and schematics

MS Office

Visio

PowerPoint

Outlook

NetSuite

Salesforce

Multitasking

Customer facing communication

Ausbildung

Associate degree in electrical or electronic repair

Tools

Oscilloscope

Multimeter

Jobbeschreibung

Alma Lasers in the United States is seeking a Field Service Technician II to travel across the Central U.S. and repair Alma Lasers equipment, performing Preventative Maintenance as scheduled.

The role requires an Associates degree in electrical repair, 4+ years of field service experience, and willingness to travel 75–90%. You will read diagrams, troubleshoot with meters, and provide Level 2 support to customers.