Remote Field Service Tech II — Medical Lasers (Central U.S.)

Alma Lasers (Korea); Dallas (TX); Remote; USD 58,000 - 63,000; Full time

Job summary

Alma Lasers is seeking a Field Service Technician II to travel across the Central US, with coverage on the East and West Coasts as needed. You will repair Alma Lasers equipment, perform preventative maintenance, and provide Level 2 customer support by phone.

The role requires an Associates degree in electrical/electronic repair and 4+ years of field service experience, with proficiency in reading diagrams and schematics. Significant travel (~75-90%) is required.

Qualifications

• Associate degree or equivalent in electrical/electronic repair.
• 4+ years of field service experience.
• ISO 13485 knowledge preferred.

Responsibilities

• Diagnose and troubleshoot malfunctioning medical instruments or equipment.
• Repair equipment after diagnosis.
• Test machines after repair to ensure proper functionality.
• Provide Level 2 support via phone to customers and internal employees.
• Mentor and aid other field service personnel.

Skills

Field service

Electrical repair

Reading schematics

Microsoft Office

NetSuite

Salesforce

Travel 75-90%

Education

Associates degree in electrical/electronic repair

Tools

Multimeter

Oscilloscope

Job description

Alma Lasers is seeking a Field Service Technician II to travel across the Central US, with coverage on the East and West Coasts as needed. You will repair Alma Lasers equipment, perform preventative maintenance, and provide Level 2 customer support by phone.

The role requires an Associates degree in electrical/electronic repair and 4+ years of field service experience, with proficiency in reading diagrams and schematics. Significant travel (~75-90%) is required.