Remote Field Service Engineer (MN/WI)

PerkinElmer; Madison (WI); Remote; USD 59,000 - 77,000; Full time

Job summary

PerkinElmer is seeking a Field Service Engineer to maintain and repair analytical instruments at customer sites, primarily in Minnesota with some workload in Wisconsin. The role emphasizes high-quality service delivery and timely response to customer needs.

Responsibilities include preventive maintenance, repair work, warranty services, and accurate service documentation, while adhering to health and safety standards in diverse field environments.

Qualifications

• Bachelor’s or associate degree in a science or engineering field with lab troubleshooting experience.
• Experience troubleshooting, repairing, and qualifying lab equipment in a service capacity.
• Strong ability to read technical bulletins and service manuals.

Responsibilities

• Install, maintain, validate and repair instrumentation at customer sites.
• Drive toward zero service recalls and complete PM calls on schedule.
• Provide warranty and non-warranty services with accurate time and billing.
• Maintain up-to-date service documentation and asset records.
• Ensure health, safety, and environmental compliance in daily activities.

Skills

Customer service

Interpersonal skills

Technical problem-solving

MS Office

Travel readiness

Technical reading

Education

Bachelor’s degree in Applied Science or related field

Associate degree in Applied Science or related field

Tools

Microsoft 365

Job description

PerkinElmer is seeking a Field Service Engineer to maintain and repair analytical instruments at customer sites, primarily in Minnesota with some workload in Wisconsin. The role emphasizes high-quality service delivery and timely response to customer needs.

Responsibilities include preventive maintenance, repair work, warranty services, and accurate service documentation, while adhering to health and safety standards in diverse field environments.