Remote Field Service Engineer for Laboratory Equipment

PerkinElmer; United States; Hybrid; USD 59,000 - 79,000; Full time

Job summary

PerkinElmer is seeking a Field Service Engineer to perform on-site installation, troubleshooting, and repair of complex analytical equipment, serving customers in the Chicago area on a remote basis from the IL region.

The role requires strong communication, problem-solving, and customer service skills, with extensive field work, training, and adherence to safety standards. The successful candidate will travel as needed and maintain service documentation.

Qualifications

• Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 2 years direct experience with repair of laboratory equipment.
• Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 4 years direct experience with repair of laboratory equipment.
• High School Diploma plus 10 years direct experience with repair of laboratory equipment.

Responsibilities

• Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site.
• Provide troubleshooting, repair, and qualification services for customers including warranty services within a prescribed time frame.

Skills

Interpersonal skills

Verbal communication

Written communication

Technical problem solving

Customer service

Education

Bachelor degree in applied science

Associate degree in applied science

High school diploma + 10 years experience

Tools

Microsoft 365

MS Office

Job description

PerkinElmer is seeking a Field Service Engineer to perform on-site installation, troubleshooting, and repair of complex analytical equipment, serving customers in the Chicago area on a remote basis from the IL region.

The role requires strong communication, problem-solving, and customer service skills, with extensive field work, training, and adherence to safety standards. The successful candidate will travel as needed and maintain service documentation.