Remote Field Service Engineer II - Connected Manufacturing
Ingersoll Rand
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Job summary
Ingersoll Rand is seeking a Field Service Engineer II to install, commission, troubleshoot, and support precision fastening tools and connected manufacturing solutions at customer sites, primarily in the US. This role requires strong field service expertise, cross‑functional collaboration, and readiness to travel.
You will work as a technical liaison between customers, service teams, and engineering, integrating MES, PLCs, and industrial networks, with open protocols PFOP, Profinet/EthernetIP,
Qualifications
- 5+ years of experience with MES with PFOP integration.
- 5+ years of experience with Digital I/O configuration and troubleshooting.
- 5+ years of experience with Fieldbus communications with Profinet or EthernetIP.
- 5+ years of experience with Software installation and validation.
- 5+ years of experience with configuring devices for Wi‑Fi communications & troubleshooting.
- Strong customer-facing communication skills.
Responsibilities
- Travel to customer facilities to install, commission, maintain, and troubleshoot precision fastening systems, controllers, and software solutions.
- Provide onsite and remote technical support for customers, distributors, and internal service teams.
- Diagnose and resolve software, hardware, networking, and process-related issues in production environments.
- Deliver customer training on product operation, software functionality, troubleshooting, and best practices.
- Support production launch activities and ensure successful implementation of connected manufacturing solutions.
Skills
Job description
Ingersoll Rand is seeking a Field Service Engineer II to install, commission, troubleshoot, and support precision fastening tools and connected manufacturing solutions at customer sites, primarily in the US. This role requires strong field service expertise, cross‑functional collaboration, and readiness to travel.
You will work as a technical liaison between customers, service teams, and engineering, integrating MES, PLCs, and industrial networks, with open protocols PFOP, Profinet/EthernetIP,
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
