Remote Field Service Engineer II – Connected Manufacturing

Ingersoll Rand

Detroit (MI)

Remote

USD 97,000 - 125,000

Full time

7 days ago

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Benefits offered by this job

Company vehicle

Sales incentive bonus

Job summary

Ingersoll Rand is seeking a Field Service Engineer-II to install, commission, and support precision fastening systems and connected manufacturing solutions in US customer sites. This role requires hands-on technical expertise, field service experience, and collaboration with manufacturing IT and engineering teams.

You will diagnose software/hardware issues, optimize system performance, and participate in Industry 4.0 initiatives.

Qualifications

5+ years of MES experience with PFOP communication
5+ years in Digital I/O configuration and troubleshooting
5+ years in Fieldbus communications with Profinet or Ethernet/IP
5+ years of software installation and validation
5+ years configuring devices for Wi‑Fi communications and troubleshooting

Responsibilities

Travel to customer facilities to install, commission, maintain, and troubleshoot fastening systems and software.
Provide onsite and remote technical support for customers and teams.
Diagnose and resolve software, hardware, networking, and process issues in production environments.
Conduct equipment assessments and recommend corrective actions to improve uptime.
Deliver customer training on product operation, software functionality, and troubleshooting.