Remote Field Service Engineer II – Connected Manufacturing

Ingersoll Rand

Charlotte (NC)

Remote

USD 97,000 - 125,000

Full time

7 days ago

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Benefits offered by this job

Health insurance

401(k) plan

Employee stock grant

Paid time off

Life insurance

Job summary

Ingersoll Rand is seeking a Field Service Engineer II to support, install, and optimize precision fastening tools, controllers, and connected manufacturing solutions. You will serve as the technical liaison between customers, service teams, and engineering, ensuring reliable operation and high customer satisfaction.

Responsibilities include installation, commissioning, debugging, and support of MES-integrated systems, PLCs, and industrial networks.

Qualifications

5+ years of experience with MES integration using PFOP.
5+ years of configuration/troubleshooting of Digital I/O.
5+ years of Fieldbus communications (Profinet or EthernetIP).
5+ years of software installation and validation.
5+ years of configuring devices for Wi‑Fi communications.

Responsibilities

Install, commission, maintain, and troubleshoot precision fastening systems and software on site.
Provide onsite and remote technical support to customers and teams.
Diagnose hardware, software, network, and process issues in production environments.
Deliver customer training on product operation and best practices.
Support production launches and successful implementation of connected manufacturing solutions.