Remote Field Service Engineer – Connected Manufacturing

Ingersoll Rand; Houston (TX); Remote; USD 97,000 - 125,000; Full time

Job summary

Ingersoll Rand is seeking a Field Service Engineer II to install, commission, and support precision tooling and connected manufacturing solutions at customer sites across the US. You will serve as a technical liaison among customers, service teams, and engineering, ensuring reliable operation and productive partnerships.

You will work with MES, PFOP, PLCs, and industrial networks, performing on-site and remote support, troubleshooting, testing, and continuous improvement to drive operational

Qualifications

• 5+ years experience with MES with PFOP integration
• 5+ years experience with digital I/O configuration and troubleshooting
• 5+ years experience with fieldbus communications (Profinet or EthernetIP)
• 5+ years experience with software installation and validation
• 5+ years experience configuring devices for Wi-Fi communications

Responsibilities

• Travel to customer facilities to install, commission, maintain, and troubleshoot systems.
• Provide onsite and remote technical support for customers and internal teams.
• Diagnose software, hardware, networking, and process issues in production environments.
• Support integration with MES and PLCs for reliable operation and uptime.
• Mentor junior engineers and contribute to service procedures and documents.

Skills

MES PFOP

Digital I/O

Fieldbus Profinet/EthernetIP

Software installation

Wi-Fi networking

Job description

Ingersoll Rand is seeking a Field Service Engineer II to install, commission, and support precision tooling and connected manufacturing solutions at customer sites across the US. You will serve as a technical liaison among customers, service teams, and engineering, ensuring reliable operation and productive partnerships.

You will work with MES, PFOP, PLCs, and industrial networks, performing on-site and remote support, troubleshooting, testing, and continuous improvement to drive operational