Remote Field Service Engineer II – Connected Manufacturing

Ingersoll Rand

Atlanta (GA)

Remote

USD 97,000 - 125,000

Full time

7 days ago

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Benefits offered by this job

Company vehicle

Annual bonuses

Job summary

Ingersoll Rand is seeking a Field Service Engineer II to support, integrate, and optimize precision fastening tools and connected manufacturing solutions at customer sites in the US. This role emphasizes installation, commissioning, and debugging across MES, PLCs, and industrial networks, with a focus on delivering reliable operation and customer satisfaction.

You will engage directly with customers, work with service teams and engineering, and travel to customer facilities to deploy and support

Qualifications

5+ Years of experience with MES with power tools communicating with PFOP.
5+ Years of experience with Digital I/O configuration and troubleshooting.
5+ Years of experience with Fieldbus communications with Profinet or EthernetIP.
5+ Years of experience with Software installation and validation.
5+ Years of experience with Configuring devices for Wi-Fi communications & troubleshooting.

Responsibilities

Travel to customer facilities to install, commission, maintain, and troubleshoot precision fastening systems, controllers, and software solutions.
Provide onsite and remote technical support for customers, distributors, and internal service teams.
Diagnose and resolve software, hardware, networking, and process-related issues in production environments.
Deliver customer training on product operation, software functionality, troubleshooting, and best practices.
Support production launch activities and ensure successful implementation of connected manufacturing solutions.