Remote Field Service Engineer II - Connected Manufacturing

Ingersoll Rand; Minneapolis (MN); Remote; USD 97,000 - 125,000; Full time

Job summary

Ingersoll Rand is hiring a Field Service Engineer II to install, commission, and support precision fastening tools and connected manufacturing solutions at customer sites in the US and Canada. The role requires hands-on technical work, remote and on-site support, and collaboration with engineering and service teams.

The position emphasizes travel, problem solving across MES, PLCs, and networks, and a focus on uptime, reliability, and continuous improvement within customer production environments.

Qualifications

• 5+ years of experience with MES integrating power tools using PFOP.
• 5+ years of experience with Digital I/O configuration and troubleshooting.
• 5+ years of experience with Fieldbus communications (Profinet/EthernetIP).
• 5+ years of experience with software installation and validation.
• 5+ years of experience configuring Wi-Fi devices.

Responsibilities

• Travel to customer facilities to install, commission, maintain, and troubleshoot systems.
• Provide onsite and remote technical support for customers, distributors, and internal teams.
• Diagnose and resolve software, hardware, networking, and process issues in production.
• Conduct equipment assessments and recommend corrective actions to improve uptime.
• Deliver customer training on product operation and troubleshooting best practices.
• Support production launches and ensure successful deployment of solutions.

Skills

PFOP MES integration

Digital I/O

Profinet/EthernetIP

Software install/validation

Wi‑Fi configuration

Job description

Ingersoll Rand is hiring a Field Service Engineer II to install, commission, and support precision fastening tools and connected manufacturing solutions at customer sites in the US and Canada. The role requires hands-on technical work, remote and on-site support, and collaboration with engineering and service teams.

The position emphasizes travel, problem solving across MES, PLCs, and networks, and a focus on uptime, reliability, and continuous improvement within customer production environments.