Remote Field Service Engineer II — Connected Manufacturing

Ingersoll Rand

Nashville (TN)

Remote

USD 97,000 - 125,000

Full time

5 days ago
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Benefits offered by this job

Company vehicle

Job summary

Ingersoll Rand is seeking a Field Service Engineer-II to install, commission and support precision fastening systems and connected manufacturing solutions across customer facilities in the US. You will serve as a technical liaison among customers, service teams, and engineering, ensuring reliable operation and ongoing system optimization.

The role covers installation, commissioning, troubleshooting, testing, and remote support, with a focus on MES integration, PFOP communication, and Industry

Qualifications

  • 5+ years of MES experience with PFOP communication.
  • 5+ years of Digital I/O configuration and troubleshooting.
  • 5+ years of Fieldbus communications with Profinet or EthernetIP.
  • 5+ years of software installation and validation.
  • 5+ years of configuring Wi‑Fi communications & troubleshooting.

Responsibilities

  • Travel to customer facilities to install, commission, maintain, and troubleshoot precision fastening systems, controllers, and software solutions.
  • Provide onsite and remote technical support for customers, distributors, and internal service teams.
  • Diagnose and resolve software, hardware, networking, and process-related issues in production environments.
  • Conduct equipment assessments and recommend corrective actions to improve system performance and uptime.
  • Deliver customer training on product operation, software functionality, troubleshooting, and best practices.
  • Support production launch activities and ensure successful implementation of connected manufacturing solutions.

Skills

MES PFOP
Digital I/O
Fieldbus Profinet/EthernetIP
Software installation & validation
Wi-Fi device configuration

Job description

Ingersoll Rand is seeking a Field Service Engineer-II to install, commission and support precision fastening systems and connected manufacturing solutions across customer facilities in the US. You will serve as a technical liaison among customers, service teams, and engineering, ensuring reliable operation and ongoing system optimization.

The role covers installation, commissioning, troubleshooting, testing, and remote support, with a focus on MES integration, PFOP communication, and Industry

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