Remote Field Service Engineer II, Connected Manufacturing

Ingersoll Rand Inc.

Dallas (TX)

Remote

USD 97,000 - 125,000

Full time

9 days ago

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Job summary

Ingersoll Rand is seeking a Field Service Engineer-II to support our Connected Manufacturing and Field Service activities across the US. The role focuses on installation, commissioning, and ongoing support of precision fastening tools, controllers, and connected manufacturing solutions in customer environments.

You will collaborate with service teams and engineering, traveling to sites nationwide and providing both on-site and remote assistance.

Qualifications

5+ years of experience with MES with power tools communicating with PFOP
5+ years of experience with Digital I/O configuration and troubleshooting
5+ years of experience with Fieldbus communications with Profinet or EthernetIP
5+ years of experience with Software installation and validation
5+ years of experience with Configuring devices for Wi-Fi communications & troubleshooting

Responsibilities

Travel to customer facilities to install, commission, maintain, and troubleshoot precision fastening systems, controllers, and software solutions.
Provide onsite and remote technical support for customers, distributors, and internal service teams.
Diagnose and resolve software, hardware, networking, and process-related issues in production environments.
Conduct equipment assessments and recommend corrective actions to improve system performance and uptime.
Deliver customer training on product operation, software functionality, troubleshooting, and best practices.
Support production launch activities and ensure successful implementation of connected manufacturing solutions.