Remote Field Service Engineer – Equipment Maintenance
sartorius
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Benefits dieser Stelle
Zusammenfassung
Sartorius has a remote-based Field Service Engineer position in the Boston, MA area. You will ensure reliable operation of Sartorius equipment through on-site and remote service activities, following defined procedures and service standards.
The role emphasizes diagnosing issues, providing technical support, and maintaining transparent service records. Qualified candidates hold a Bachelor's degree in Engineering and 3+ years in field service or technical support, with strong communication and a
Qualifikationen
- Bachelor's degree in Engineering or equivalent.
- 3+ years in field service, maintenance or technical support with equipment.
- Ability to diagnose mechanical, electrical or software issues using procedures.
- Clear communication and customer-oriented mindset.
- Valid driver's license and willingness to travel.
- Ability to lift up to 22 kg occasionally and 9 kg frequently.
Aufgaben
- Perform installations, calibrations and preventive maintenance on Sartorius equipment.
- Provide on-site and remote technical support to diagnose issues and apply corrective actions.
- Resolve issues following defined guidelines to minimize downtime.
- Escalate complex problems with documented symptoms for resolution.
- Maintain service records documenting activities, findings and actions.
Kenntnisse
Ausbildung
Tools
Jobbeschreibung
Sartorius has a remote-based Field Service Engineer position in the Boston, MA area. You will ensure reliable operation of Sartorius equipment through on-site and remote service activities, following defined procedures and service standards.
The role emphasizes diagnosing issues, providing technical support, and maintaining transparent service records. Qualified candidates hold a Bachelor's degree in Engineering and 3+ years in field service or technical support, with strong communication and a
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