Field Service Engineer - Life Sciences (80% Travel)

Sartorius; New Home (MO); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Development programs

Work-life balance

Onboarding program

Global collaboration

Health plans

Smart buildings

401k match

Flexible spending

Company paid benefits

Job summary

Sartorius in the United States is seeking a Field Service Engineer to install, calibrate, maintain, and repair laboratory equipment across a regional territory. You will travel up to 80% and support customers with response times, technical training, and documentation.

Responsibilities include fault-finding, data feedback, software/firmware updates, and collaboration with Product Support Engineers. A2-year experience in field service and an Associate degree are preferred; willingness to travel

Qualifications

• Associate degree in mechanical/electrical engineering or equivalent military or trade school certificates in electronics/electrical technology.
• Formal training in mechanical/electrical hardware set-up and configuration.
• 2+ years’ experience in commissioning/test or field service/support in high-tech engineering/manufacturing.

Responsibilities

• Install, commission, calibrate, maintain, and perform break-fix on a range of systems.
• Maintain fault-finding data and feedback product performance to customers and internal groups.
• Perform in-house service activities in the Delaware office as needed.
• Follow service procedures to keep Sartorius customer information and product software up to date.
• Keep accurate records of time, expenses and work performed.
• Make independent decisions regarding repairs based on service level agreements and contracts.
• Collaborate with teams to escalate issues to Product/Customer Support Engineers and Hardware Resource Coordinator.
• Travel up to ~80% (primarily within assigned territory).

Skills

Electrical fault-finding

Mechanical fault-finding

Robotics

Mechanical drawings

Calibration

Communication

Windows OS

Education

Associate degree

Tools

Windows OS

Job description

Sartorius in the United States is seeking a Field Service Engineer to install, calibrate, maintain, and repair laboratory equipment across a regional territory. You will travel up to 80% and support customers with response times, technical training, and documentation.

Responsibilities include fault-finding, data feedback, software/firmware updates, and collaboration with Product Support Engineers. A2-year experience in field service and an Associate degree are preferred; willingness to travel