Remote Field Service Engineer – Diagnostics & Support

Abbott; Oregon; Hybrid; USD 31,000 - 62,000; Full time

Benefits offered by this job

Health benefits and HIP PPO coverage

Competitive retirement plan

Tuition reimbursement and education 지원

Job summary

Abbott is seeking a Field Service professional to provide remote and on-site diagnostic instrument support across the USA with 50% travel. You will troubleshoot complex instruments, perform preventive maintenance, and coordinate with sales, marketing, and QA to ensure customer satisfaction.

The role requires a bachelor’s degree (engineering/biomedical preferred) and strong communication skills, with travel flexibility and adherence to Abbott’s quality standards.

Qualifications

• Strong trouble shooting and problem solving abilities.
• Proficient in Word, Excel, Power Point, Internet and remote tools.
• Excellent communication and interpersonal skills.

Responsibilities

• Represent Abbott Diagnostics to customers and provide on-site support.
• Troubleshoot and resolve instrument issues and perform maintenance.
• Coordinate with sales, marketing and QA to meet customer needs.
• Maintain accurate documentation and comply with quality systems.
• Support remote and field colleagues and manage after-hours coverage.

Skills

Trouble shooting

Problem solving

Computer skills

Education

Bachelor’s degree

Engineering degree in Bio Medical/Electrical/Mechanical or Medical Technology

Job description

Abbott is seeking a Field Service professional to provide remote and on-site diagnostic instrument support across the USA with 50% travel. You will troubleshoot complex instruments, perform preventive maintenance, and coordinate with sales, marketing, and QA to ensure customer satisfaction.

The role requires a bachelor’s degree (engineering/biomedical preferred) and strong communication skills, with travel flexibility and adherence to Abbott’s quality standards.