Remote Field Service Engineer - Diagnostics & Support

Abbott; Oregon; Hybride; USD 31 000 - 62 000; Plein temps

Résumé du poste

Abbott Diagnostics is seeking a remote Field Service Engineer to provide on-site support to ADD customers. The role includes responding to instrument issues, installing preventive maintenance, and collaborating with sales, marketing, and cross-functional teams.

Travel is 50% within the territory, with strong emphasis on regulatory compliance and quality documentation. Qualified candidates hold a Bachelor’s degree (Biomedical/Electrical/Mechanical or Medical Technology preferred) and have proven

Qualifications

• Bachelor’s degree required.
• Engineering or Medical Technology degree preferred.
• Experience interfacing with customers is advantageous.

Responsabilités

• Provide on-site support to Abbott Diagnostics customers.
• Support field personnel and District objectives.
• Mentor other Field Service Representatives (FSRs).
• Troubleshoot and resolve customer instrument issues (5+ instruments).
• Document resolutions according to the Quality System.
• Follow regulatory and compliance procedures.
• Maintain a safe laboratory environment.
• Schedule preventive maintenance and installations.
• Collaborate with cross-functional teams to meet goals.
• Travel 50% within the territory and potentially to other locations.

Connaissances

Troubleshooting

Teamwork

Communication

Computers

Formation

Bachelor’s degree

Biomedical/Electrical/Mechanical or Medical Technology degree

Description du poste

Abbott Diagnostics is seeking a remote Field Service Engineer to provide on-site support to ADD customers. The role includes responding to instrument issues, installing preventive maintenance, and collaborating with sales, marketing, and cross-functional teams.

Travel is 50% within the territory, with strong emphasis on regulatory compliance and quality documentation. Qualified candidates hold a Bachelor’s degree (Biomedical/Electrical/Mechanical or Medical Technology preferred) and have proven