Remote Field Service Engineer, Diagnostics

Abbott Laboratories, Limited. Saint Laurent, Québec, Canada; United States; Remote; USD 31,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Job summary

Abbott Diagnostics is seeking a Field Service professional to support customers remotely in the United States. You will provide on-site service, installations, preventive maintenance, and troubleshooting, while coordinating with sales and marketing and ensuring compliance.

The role requires a strong technical background, a Bachelor’s degree, and willingness to travel up to 50%. Base pay is hourly with comprehensive benefits and growth opportunities in a global company.

Qualifications

• Bachelor’s degree is required.
• Preferred: Biomedical/Electrical/Mechanical or Medical Technology background.
• Experience interfacing with customers is preferred.
• Strong troubleshooting and problem-solving skills; proficient with basic office software.

Responsibilities

• Provide on-site support to ADD customers and maintain instrument uptime.
• Schedule preventive maintenance, installations, and updates.
• Collaborate with sales, marketing and other teams while following compliance.
• Mentor and train field service staff as needed.
• Represent Abbott Diagnostics to customers in a professional manner.

Skills

Troubleshooting

Customer facing

Communication skills

Education

Bachelor's degree

Biomedical Eng

Job description

Abbott Diagnostics is seeking a Field Service professional to support customers remotely in the United States. You will provide on-site service, installations, preventive maintenance, and troubleshooting, while coordinating with sales and marketing and ensuring compliance.

The role requires a strong technical background, a Bachelor’s degree, and willingness to travel up to 50%. Base pay is hourly with comprehensive benefits and growth opportunities in a global company.