Remote Field Service Engineer – Diagnostics

Abbott; United States; On-site; USD 37,000 - 73,000; Full time

Benefits offered by this job

Career development

HIP medical plan

Retirement plan

Tuition reimbursement

Job summary

Abbott is seeking a Field Service Engineer II to install, maintain, and troubleshoot diagnostic instruments in a remote, field-based role across the United States. You will manage your territory, coordinate with cross-functional teams, and ensure compliance and customer satisfaction while meeting service KPIs.

Travel up to 30% is required; a Bachelor's degree or equivalent and 2–5 years in engineering or laboratory tech are expected.

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• 2–5 years of experience in Engineering or Laboratory Technology.
• Ability to travel 30% within the assigned territory.

Responsibilities

• Install and maintain diagnostic systems, ensuring optimal performance and quality compliance.
• Troubleshoot and resolve issues across multiple instruments, documenting resolutions.
• Own customer satisfaction from start to finish, maintaining proactive communication.

Skills

Field service

Troubleshooting

Customer service

Travel readiness

Communication

Education

Bachelor’s degree or equivalent

Tools

Diagnostics equipment

Remote troubleshooting

Job description

Abbott is seeking a Field Service Engineer II to install, maintain, and troubleshoot diagnostic instruments in a remote, field-based role across the United States. You will manage your territory, coordinate with cross-functional teams, and ensure compliance and customer satisfaction while meeting service KPIs.

Travel up to 30% is required; a Bachelor's degree or equivalent and 2–5 years in engineering or laboratory tech are expected.