Remote Field Engineer – Emergency Communications & Cloud

Motorola Solutions

Salem (NH)

Remote

USD 90,000 - 100,000

Full time

9 days ago

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Benefits offered by this job

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

Job summary

Motorola Solutions seeks a highly skilled ECH Field Engineer for remote work across the United States. The role requires extensive travel (75%+), configuration, testing, and support of ECH solutions both on-premise and cloud-based.

You will collaborate with customers and partners, document changes, and contribute to cloud migration strategies. The ideal candidate has a engineering/IT degree, 5+ years in technical deployments, strong cloud and virtualization experience, and the ability to obtain

Qualifications

  • College degree in Engineering, IT, or Technology.
  • 3+ years in deployment or integration of complex IP products and systems.
  • Cloud Certifications (AWS Certified Cloud Practitioner, Azure Fundamentals) are a plus.
  • CompTIA Network+ and Security+.
  • Experience with cloud-based troubleshooting including connectivity, latency analysis, and identity management (SSO/AD).
  • Knowledge of server virtualization (VMware ESXi, Hyper-V), Cisco IOS, Fortinet FortiGate, and Windows/Linux environments.
  • Familiarity with SIP, ACD call routing, SBC provisioning, and basic AD.
  • US passport eligibility for international travel up to 75%.

Responsibilities

  • Performs system configuration for ECH solutions including hybrid cloud and SaaS apps.
  • Conducts site verification testing before production cutovers.
  • Troubleshoots connectivity between on-site infrastructure and cloud environments.
  • Supports customers and channel partners during deployment.
  • Documents changes to cloud tenants and API integrations during deployment.
  • Ensures timely resolution of installation/quality issues.
  • Contributes to MOPs for cloud migrations and upgrades.
  • Participates in pre-contract presentations and negotiations.

Skills

Engineering degree
3+ years experience
AWS Cloud Practitioner
Azure Fundamentals
CompTIA Network+
Security+
VMware ESXi
Hyper-V
Cisco IOS
Fortinet FortiGate
Active Directory
SIP interfaces
ACD call routing
US passport eligible

Education

Bachelor's degree in Engineering, IT, or Technology

Tools

VMware ESXi
Hyper-V
Cisco IOS
Fortinet FortiGate
SQL Server
Windows Server
Linux
Active Directory

Job description

Motorola Solutions seeks a highly skilled ECH Field Engineer for remote work across the United States. The role requires extensive travel (75%+), configuration, testing, and support of ECH solutions both on-premise and cloud-based.

You will collaborate with customers and partners, document changes, and contribute to cloud migration strategies. The ideal candidate has a engineering/IT degree, 5+ years in technical deployments, strong cloud and virtualization experience, and the ability to obtain

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