Remote Field Engineer: Emergency Call Handling & Cloud Deploy

Motorola Solutions

Louisiana

À distance

USD 90 000 - 100 000

Plein temps

Il y a 6 jours
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Avantages offerts par ce poste

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off

Résumé du poste

Motorola Solutions is seeking an experienced ECH Field Engineer to oversee on-site configuration, testing, cutover, and post-cut support for on-premise and cloud-hosted ECH solutions. This remote position serves candidates nationwide in the United States, with 75% travel domestically and internationally.

You will configure, test, and troubleshoot integrated ECH systems, coordinate with customers and partners, and document changes during deployment while advancing cloud-enabled public safety

Qualifications

  • College Degree in Engineering, IT, or Technology.
  • 5+ years of experience in the deployment or Integration of complex IP products and systems.
  • Cloud Certifications (e.g., AWS, Azure) are a plus.
  • CompTIA Network+ AND Security+
  • Experience with Cloud-based application troubleshooting, including connectivity and identity management (SSO/AD).
  • Experience with Server/Workstation OS and virtualization technologies.

Responsabilités

  • Performs system configuration for ECH solutions including hybrid cloud and SaaS-based apps.
  • Site verification testing prior to production cutover.
  • Configures connectivity between local and cloud environments.
  • Supports customers and channel partners during deployment.
  • Documents changes including cloud configurations and API integrations.
  • Ensures timely resolution of installation/quality issues.
  • Participates in development/approval of MOPs for migrations and upgrades.
  • Participates in pre-contract presentations and negotiations.
  • Maintains skills in emerging cloud-native public safety tech.

Connaissances

Cloud deployments
Networking
SIP/telephony
Active Directory
Linux
Windows Server
VMware ESXi
Microsoft Hyper-V

Formation

Engineering degree

Outils

VMware ESXi
Hyper-V
SQL Server
Active Directory

Description du poste

Motorola Solutions is seeking an experienced ECH Field Engineer to oversee on-site configuration, testing, cutover, and post-cut support for on-premise and cloud-hosted ECH solutions. This remote position serves candidates nationwide in the United States, with 75% travel domestically and internationally.

You will configure, test, and troubleshoot integrated ECH systems, coordinate with customers and partners, and document changes during deployment while advancing cloud-enabled public safety

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