Remote Field Case Coordination Specialist

CVS Health Corporation

Champaign (IL)

Remote

USD 29,000 - 62,000

Full time

8 days ago

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Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health Corporation is seeking a Case Management Coordinator to support members with Medicare/Medicaid in Cook and surrounding counties. You will schedule appointments, identify benefits and educate members using care management tools, collaborating across teams to achieve optimal outcomes.

The role emphasizes evaluating needs, coordinating care plans, and coaching members to engage in healthier lifestyle choices while maintaining regulatory compliance.

Qualifications

Bachelor's degree or non-licensed master level clinician in behavioral health or human services.
2 years in behavioral health, social services or related field.
Ability to travel within a designated geographic area for in-person activities.
Experience with managed care and using corporate software tools.

Responsibilities

Evaluate member needs and eligibility to recommend care resolution steps.
Coordinate and monitor care plan activities and progress.
Coach, educate and empower members for independent health decisions.
Engage with colleagues in team meetings and mentoring.
Document care activities in compliance with guidelines.

Skills

Case management

Discharge planning

Behavioral health

Travel within area

Analytical skills

Communication skills

Independent work

Education

Bachelor's or master's in behavioral health or human services

Tools

MS Word

Excel

Outlook

PowerPoint

Job description

The role emphasizes evaluating needs, coordinating care plans, and coaching members to engage in healthier lifestyle choices while maintaining regulatory compliance.

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