Remote Field Access & Reimbursement Lead

Merck; Trenton (NJ); Remote; USD 117,000 - 184,000; Full time

Job summary

Merck is seeking a Field Access Manager (FAM) to serve as the subject-matter expert on access issues for healthcare professionals and organizations. This remote/field-based role collaborates with field sales, market access, and patient support to facilitate timely patient access to therapy.

The FAM will analyze access trends, educate providers, and coordinate with the hub on patient cases. The position requires 7+ years in patient support, healthcare sales, or reimbursement, a deep understanding

Qualifications

• Bachelor’s Degree or higher in a related field (health, business, science).
• 7+ years’ experience in patient support, pharmaceutical/healthcare sales or operations, or reimbursement support.
• Strong knowledge of health insurance structures (Medicare Part B, Medicaid, commercial) and related access processes.
• Expertise in pharmaceutical compliance and HIPAA regulations regarding patient confidentiality.

Responsibilities

• Provide information and education to HCP accounts on patient access, including benefit verification, prior authorization, and appeals processes.
• Analyze access trends and payer coverage issues.
• Partner cross-functionally to identify and address barriers to patient access and supporting patient satisfaction.
• Build collaborative relationships with internal stakeholders to support seamless patient access to therapy and monitor payer trends.
• Provide access information to HCP offices and education to field teams.

Skills

Adaptability

Healthcare Reimbursement

Market Access

HIPAA Regulations

Interpersonal Relationships

Patient Engagement

Medicare Part B

Education

Bachelor’s Degree

Job description

Merck is seeking a Field Access Manager (FAM) to serve as the subject-matter expert on access issues for healthcare professionals and organizations. This remote/field-based role collaborates with field sales, market access, and patient support to facilitate timely patient access to therapy.

The FAM will analyze access trends, educate providers, and coordinate with the hub on patient cases. The position requires 7+ years in patient support, healthcare sales, or reimbursement, a deep understanding