Remote Access & Reimbursement Lead

Merck; Madison (WI); Remote; USD 117,000 - 184,000; Full time

Job summary

Merck is seeking a Field Access Manager to serve as the subject-matter expert on access for HCPs and HCOs, collaborating with patient support, market access, and field sales to ensure timely patient access to therapy.

The FAM will provide education on access processes, reimbursement issues, and patient assistance programs, while ensuring compliance with healthcare regulations. This is a remote/field-based role with cross-functional responsibilities.

Qualifications

• Bachelor’s degree required.
• Minimum of 7 years in patient support, pharmaceutical/healthcare sales or operations, or reimbursement support.
• Strong knowledge of health insurance structures (Medicare Part B, Medicaid, commercial) and related access processes.
• Expertise in pharmaceutical compliance and HIPAA regulations regarding patient confidentiality.
• Willingness to travel 20–25% and reside in the New England South territory.
• Ability to collaborate with field teams, sales leadership and internal colleagues.

Responsibilities

• Provide information and education to HCP accounts on patient access and payer processes.
• Analyze access trends and address barriers to patient access.
• Build collaborative relationships to support seamless patient access to therapy.
• Monitor payer trends and provide access information to HCP offices.
• Educate field teams on access and hub programs.
• Coordinate on access issues with third parties including hub vendor.
• Attend National and Regional Meetings.

Skills

Adaptability

Interpersonal skills

Market Access knowledge

HIPAA Regulations

Communication

Team collaboration

Education policies

Medicare/Medicaid knowledge

Problem solving

Education

Bachelor’s Degree

Job description

Merck is seeking a Field Access Manager to serve as the subject-matter expert on access for HCPs and HCOs, collaborating with patient support, market access, and field sales to ensure timely patient access to therapy.

The FAM will provide education on access processes, reimbursement issues, and patient assistance programs, while ensuring compliance with healthcare regulations. This is a remote/field-based role with cross-functional responsibilities.