Remote Field Access Strategist for Patient Access & Reimbursement

Merck & Co.; Fort Wayne (IN); Remote; USD 117,000 - 184,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) plan

Annual bonus eligible

Job summary

Merck & Co. is seeking a Field Access Manager to serve as the subject‑matter expert on access issues for healthcare professionals and organizations.

This remote/field‑based role collaborates with patient support, market access, and field sales to facilitate timely patient access to therapy. The FAM will educate providers on access processes, reimbursement, and patient assistance programs while ensuring HIPAA compliance.

Qualifications

• Bachelor's Degree required.
• Minimum of 7 years in patient support, pharmaceutical/healthcare sales or operations, or reimbursement support.
• Strong knowledge of health insurance structures (Medicare Part B, Medicaid, commercial) and related access processes.
• Expertise in HIPAA regulations regarding patient confidentiality.
• Willingness to travel 20-25% and reside in the assigned territory.
• Must be 21+ with a valid driver's license and a clean driving record.
• Excellent interpersonal and communication skills.

Responsibilities

• Provide information and education to HCP accounts on patient access, including benefit verification, prior authorization, and appeals.
• Analyze access trends.
• Partner cross-functionally to identify and address barriers to patient access.
• Build collaborative relationships with internal stakeholders to support patient access to therapy.
• Monitor payer trends to address access barriers.
• Provide access information to HCP offices.
• Escalate and coordinate on access issues with third parties including hub vendor.
• Educate HCP offices on product hub program including patient support offerings.
• Attend National and Regional Meetings.

Skills

Healthcare reimbursement

Market access

HIPAA regulations

Interpersonal relationships

Medicare Part B

Education

Bachelor's Degree

Job description

Merck & Co. is seeking a Field Access Manager to serve as the subject‑matter expert on access issues for healthcare professionals and organizations.

This remote/field‑based role collaborates with patient support, market access, and field sales to facilitate timely patient access to therapy. The FAM will educate providers on access processes, reimbursement, and patient assistance programs while ensuring HIPAA compliance.